Returns & Refunds Policy
Due to the perishable nature of our food products, we offer a 14-day window for returns on unopened items and dedicated support for any quality concerns. We are committed to ensuring every Tease experience is fresh and satisfying.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you wish to return the product.
Verification and Approval
Our team will review your request within 48 hours to ensure it meets our safety and quality guidelines for food items.
Secure Packaging
Once approved, pack the unopened items securely in their original packaging to prevent damage during transit.
Refund Processing
After we receive and inspect the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing