Frequently Asked Questions
Everything you need to know about your Tease experience.
How do you ensure the freshness of your food products during shipping?
We use temperature-controlled packaging and specialized insulated liners along with gel ice packs to ensure your items stay fresh from our kitchen to your doorstep.
What is your policy on returns for perishable items?
Due to the nature of our products, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact our support team within 24 hours for a full refund or replacement.
Do you offer options for specific dietary requirements?
Yes, Tease offers a variety of gluten-free, vegan, and nut-free options. You can use our website filters to browse products that meet your specific dietary needs.
Where can I find the nutritional information and ingredient lists?
Every product page features a full list of ingredients and a nutritional facts panel. This information is also printed on the physical packaging of each item.
How long will it take for my order to arrive?
Standard shipping usually takes 2-3 business days. We prioritize express shipping for all food orders to minimize transit time and maintain peak flavor and quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.